I was asked recently to share a story with my colleagues about Customer Retention. I’m going to share most of what I discussed there, here. Names and details fudged a bit to protect the innocent. Now, I’m addressing Customer Retention…
I was asked recently to share a story with my colleagues about Customer Retention. I’m going to share most of what I discussed there, here. Names and details fudged a bit to protect the innocent. Now, I’m addressing Customer Retention…