There has been speculation for some time that HP is / might be / should be interested in merging with Xerox… While this isn’t that, an announcement this week about an “expanded partnership” between the two companies has added some…
Category: Copiers
Copiers. They’re not that exciting, but wow, it sure is a pain when they don’t work! Read about the Copier and MFP industry and my experience / take on it after over 17 years in the business.
Automatic Marketing Machines? Sounds Good to Me
It’s probably a little hyperbolic, but an Automatic Marketing Machine sounds great to me, so I’ll take two… Quik note: I started this post with the intention of talking about the Xerox and XMPie case study about Jubels, a print…
How I Almost Lost a Great, $180k Client
I was asked recently to share a story with my colleagues about Customer Retention. I’m going to share most of what I discussed there, here. Names and details fudged a bit to protect the innocent. Now, I’m addressing Customer Retention…
Jacksonville Copier fun: he drew an Ace!
Rod is just a little bit richer, and all he had to do was have a business conversation… And, of course, a little bit of luck. There are still two Aces, with 21 cards left in the deck… I’d love…
Copier Fun in Jacksonville: Three Aces Left!
Stewart, Katie, and Ava from Terk Oncology didn’t win, this time. The deck’s getting thinner, though, and there’s still three Aces to be pulled! It’s 2019, so do something different. Office technology isn’t super-exciting, I know, but it doesn’t have…
Xerox rebrands Global Imaging as Xerox Business Solutions
Big deal. I think it was October when I first heard the rumors about ‘some kind of big changes’ coming down the pike. A couple of friends from other (competitor) companies called to ask what was happening, telling me that…
Copier fun in Jacksonville!
Tia drew an Ace and won some cash, but have no worries, there’s three more in this deck! And, I might, possibly, have 10 decks. Possibly. Depends on whether this drives the referrals I hope it will. Want to try…
HP is Moving ‘Thousands’ Of MPS Accounts To Reseller Partners
HP announced some pretty significant changes to how their Managed Print Services customer-base is serviced. One change, specifically, will affect a ‘small subset’ of their partner resellers, but will have a pretty wide impact: HP will be moving ‘thousands’ of…
Copier companies are missing out: real network scanners
I get asked fairly often about high speed networked scanners, as in scanners that can push a file to an email or folder destination. The person I’m talking with wants to scan like a copier but without the copier… Meaning, they want…
Xerox honored by McAfee as OEM Innovator of the Year
Xerox was just recognized by McAfee as the “OEM Innovator of the Year, 2018” 25 Partners received awards based on their commitment and contribution to McAfee’s business strategies, with Xerox being the only digital imaging / copier company to be…